Write It Well

Strengthening managers' communication skills can help executives and cross-functional team members work together more effectively. Gauging managers' writing skills can keep an organization aware of its own strengths, able to grow, and ready to innovate.

Meetings sap productivity and morale when participants aren't aware of one another's diverse abilities to contribute to a project's success. Facilitation skills help managers boost productivity and morale. Many managers are surprised how active listening frees them up to "talk less so that meeting participants talk more."

Coaching boosts employee retention and employee engagement, but it can be difficult to choose a strategic focus for coaching efforts. Focusing on employees' writing skills helps managers and organizations save time, improve results, and see a clear ROI on their coaching efforts.